Privacy & Policy

Introduction

This Privacy Policy explains how Power Tech Center collects, uses, and protects your personal information when you use our website and services.

We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

Personal Identification Information

Full name
Email address
Phone number
Billing and contact details

Device Information

When you sell or recycle a device, we may collect:

Device type and model
Device condition details
IMEI/serial number (if applicable)

Payment Information

Transaction details (payments are processed securely via third-party providers)
We do not store your full card details

Website Usage Data

IP address
Browser type
Pages visited
Time spent on the website

How We Use Your Information

We use your information for the following purposes:

To process device recycling or buyback requests
To manage subscription maintenance plans
To communicate with you regarding your orders or services
To improve our website and services
To comply with legal and regulatory obligations

Data Protection & Security

We take appropriate technical and organisational measures to protect your personal data from:

Unauthorised access
Loss or misuse
Disclosure or alteration

Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary:

To fulfil the purposes outlined in this policy
To comply with legal, tax, and regulatory requirements

When data is no longer required, it will be securely deleted.

Your Data Rights (UK GDPR)

Under UK data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to data processing
Request restriction of processing
Request data portability

To exercise any of these rights, please contact us at info@powertechcenter.com.

Device Data Responsibility

When submitting a device for recycling or repair:

You are responsible for removing all personal data from your device
We recommend performing a factory reset before submission
Power Tech Center is not responsible for any data remaining on devices

Cookies

Our website uses cookies to improve user experience and analyse website traffic.

Cookies may be used to:

Remember user preferences
Track website performance
Improve functionality

You can control or disable cookies through your browser settings.

Third-Party Services

We may use third-party services such as:

Payment gateways
Analytics tools (e.g., Google Analytics)
Hosting providers

These third parties may collect and process your data according to their own privacy policies.

Sharing of Information

We do not sell or rent your personal data.

We may share your data only when necessary:

With service providers involved in delivering our services
To comply with legal obligations
To prevent fraud or illegal activity

International Data Transfers

Some of our service providers may operate outside the United Kingdom.

In such cases, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and continued use of the website implies acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: info@powertechcenter.com
📍 Address: 29 Market St, Crewe CW1 2EW, UK